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This section contains an overview of setup dependencies and the setup process. Review the info in this section to help you prepare your environment and gather information needed to set up your Surface Hub.
Review infrastructure dependencies
Review these dependencies to make sure Surface Hub features will work in your IT infrastructure.
| Dependency | Purpose |
|---|---|
| Active Directory or Azure Active Directory (Azure AD) | The Surface Hub's uses an Active Directory or Azure AD account (called a device account) to access Exchange and Skype for Business services. The Surface Hub must be able to connect to your Active Directory domain controller or to your Azure AD tenant in order to validate the device account’s credentials, as well as to access information like the device account’s display name, alias, Exchange server, and Session Initiation Protocol (SIP) address. You can also domain join or Azure AD join your Surface Hub to allow a group of authorized users to configure settings on the Surface Hub. |
| Exchange (Exchange 2013 or later, or Exchange Online) and Exchange ActiveSync | Exchange is used for enabling mail and calendar features, and also lets people who use the device send meeting requests to the Surface Hub, enabling one-touch meeting join. ActiveSync is used to sync the device account’s calendar and mail to the Surface Hub. If the device cannot use ActiveSync, it will not show meetings on the welcome screen, and joining meetings and emailing whiteboards will not be enabled. |
| Skype for Business (Lync Server 2013 or later, or Skype for Business Online) | Skype for Business is used for various conferencing features, like video calls, instant messaging, and screen sharing. |
| Mobile device management (MDM) solution (Microsoft Intune, Microsoft Endpoint Configuration Manager, or supported third-party MDM provider) | If you want to apply settings and install apps remotely, and to multiple devices at a time, you must set up a MDM solution and enroll the device to that solution. See Manage settings with an MDM provider for details. |
| Microsoft Operations Management Suite (OMS) | OMS is used to monitor the health of Surface Hub devices. See Monitor your Surface Hub for details. |
| Network and Internet access | In order to function properly, the Surface Hub should have access to a wired or wireless network. Overall, a wired connection is preferred. 802.1X Authentication is supported for both wired and wireless connections. 802.1X authentication: In Windows 10, version 1703, 802.1X authentication for wired and wireless connections is enabled by default in Surface Hub. If your organization doesn't use 802.1X authentication, there is no configuration required and Surface Hub will continue to function as normal. If you use 802.1X authentication, you must ensure that the authentication certification is installed on Surface Hub. You can deliver the certificate to Surface Hub using the ClientCertificateInstall CSP in MDM, or you can create a provisioning package and install it during first run or through the Settings app. After the certificate is applied to Surface Hub, 802.1X authentication will start working automatically. Note: For more information on enabling 802.1X wired authentication on Surface Hub, see Enable 802.1x wired authentication. Dynamic IP: The Surface Hub cannot be configured to use a static IP. It must use DHCP to assign an IP address. Proxy servers: If your topology requires a connection to a proxy server to reach Internet services, then you can configure it during first run, or in Settings. Proxy credentials are stored across Surface Hub sessions and only need to be set once. |
While vendors do sell longer cables that may work with the Surface Hub, only those cables that have been certified by testing labs are certain to work with the Hub. Microsoft remote desktop 10.2.13 mac other user windows 10. For example, DisplayPort cables are certified only up to 3 meters, however many vendors sell cables that are 3 times that length.
Additionally, note that Surface Hub requires the following open ports:
Another potential solution to avoid conflict when adapters are shared is to use the Microsoft Deployment Toolkit (MDT) to perform deployment to Surface devices. MDT does not use the MAC address to identify individual computers and thus is not subject to this limitation. Ever wondered how the Microsoft Surface Hub works? Here’s a glimpse. The Surface Hub isn’t Microsoft’s first TV (although it could be used as one), and it isn’t simply a Surface Pro scaled. The exclusive AMD Ryzen™ Microsoft Surface® Edition processor inside Surface Laptop 3 15” is designed to give you outstanding responsiveness with 15% more graphics performance (GPU) and 10% more processor performance when compared to other AMD mobile processors —.
- HTTPS: 443
- HTTP: 80
- NTP: 123
If you are using Surface Hub with Skype for Business, you will need to open additional ports. Please follow the guidance below:
- If you use Skype for Business Online, see Office 365 IP URLs and IP address ranges.
- If you use Skype for Business Server, see Skype for Business Server: Ports and protocols for internal servers.
- If you use a hybrid of Skype for Business Online and Skype for Business Server, you need to open all documented ports from Office 365 IP URLs and IP address ranges and Skype for Business Server: Ports and protocols for internal servers.
Microsoft collects diagnostic data to help improve your Surface Hub experience. Add these sites to your allow list:
- Diagnostic data client endpoint:
https://vortex.data.microsoft.com/ - Diagnostic data settings endpoint:
https://settings.data.microsoft.com/
Proxy configuration
If your organization restricts computers on your network from connecting to the Internet, there is a set of URLs that need to be available for devices to use Microsoft Store for Business. Some of the Store for Business features use Microsoft Store app and Microsoft Store services. Devices using Store for Business – either to acquire, install, or update apps – will need access to these URLs. If you use a proxy server to block traffic, your configuration needs to allow these URLs:
- login.live.com
- login.windows.net
- account.live.com
- clientconfig.passport.net
- windowsphone.com
- *.wns.windows.com
- *.microsoft.com
- www.msftncsi.com (prior to Windows 10, version 1607)
- www.msftconnecttest.com/connecttest.txt (replaces www.msftncsi.com starting with Windows 10, version 1607)
Work with other admins
Surface Hub interacts with a few different products and services. Depending on the size of your organization, there could be multiple people supporting different products in your environment. You'll want to include people who manage Exchange, Active Directory (or Azure Active Directory), mobile device management (MDM), and network resources in your planning and prep for Surface Hub deployments.
Microsoft office database 2010. Rebuild the Office database. On the Outlook menu, click Turn Off Office Reminders. Quit Messenger for Mac and all Microsoft Office applications, including Outlook. Open the Microsoft Database Utility. The default location is in /Applications/Microsoft Office 2011/Office/. Tip: You can also open the. Feb 01, 2014 If you still need to rebuild the database: Go to the /Applications/Microsoft Office 2008/Office folder where you'll find a program named Microsoft Database Utility.app Double-click that file to launch the Database Utility, select the Rebuild Database option, then click the Continue button.
Create and verify device account
A device account is an Exchange resource account that Surface Hub uses to display its meeting calendar, join Skype for Business calls, send email, and (optionally) to authenticate to Exchange. See Create and test a device account for details.
After you've created your device account, to verify that it's setup correctly, run Surface Hub device account validation PowerShell scripts. For more information, see PowerShell scripts for Surface Hub later in this guide.
Prepare for first-run program
There are a few more item to consider before you start the first-run program.
Create provisioning packages (optional)
You can use provisioning packages to add certificates, customize settings and install apps. See Create provisioning packages for details. You can install provisioning packages at first-run.
Set up admin groups
Every Surface Hub can be configured locally using the Settings app on the device. To prevent unauthorized users from changing settings, the Settings app requires admin credentials to open the app. See Admin group management for details on how admin groups are set up and managed. You will set up admins for the device at first run.
Review and complete Surface Hub setup worksheet (optional)
When you go through the first-run program for your Surface Hub, there's some information that you'll need to supply. The setup worksheet summarizes that info, and provides lists of environment-specific info that you'll need when you go through the first-run program. For more information, see Setup worksheet.
In this section
| Topic | Description |
|---|---|
This topic introduces how to create and test the device account that Surface Hub uses to communicate with and Skype. | |
For Windows 10, settings that use the registry or a content services platform (CSP) can be configured using provisioning packages. You can also add certificates during first run using provisioning. | |
Every Surface Hub can be configured individually by opening the Settings app on the device. However, to prevent people who are not administrators from changing the settings, the Settings app requires administrator credentials to open the app and change settings. The Settings app requires local administrator credentials to open the app. |
More information
-->Surface Hub 2S enables you to connect external devices, mirror the display on Surface Hub 2S to another device, and connect multiple third-party peripherals including video conference cameras, conference phones, and room system devices.
You can display content from your devices to Surface Hub 2S. If the source device is Windows-based, that device can also provide TouchBack and InkBack, which takes video and audio from the connected device and presents them on Surface Hub 2S. If Surface Hub 2S encounters a High-Bandwidth Digital Content Protection (HDCP) signal, such as a Blu-ray DVD player, the source is displayed as a black image.
Note
Surface Hub 2S uses the video input selected until a new connection is made, the existing connection is disrupted, or the Connect app is closed.
Recommended wired configurations
In general, it’s recommended to use native cable connections whenever possible such as USB-C to USB-C or HDMI to HDMI. Other combinations such as MiniDP to HDMI or MiniDP to USB-C will also work. Some additional configuration may be required to optimize the video-out experience, as described on this page.
| Connection | Functionality | Description |
|---|---|---|
| HDMI + USB-C | HDMI-in for audio and video USB-C for TouchBack and InkBack | USB-C supports TouchBack and InkBack with the HDMI A/V connection. Use USB-C to USB-A to connect to legacy computers. NOTE: For best results, connect HDMI before connecting a USB-C cable. If the computer you're using for HDMI is not compatible with TouchBack and InkBack, you won't need a USB-C cable. |
| USB-C (via compute module) | Video-in Audio-in | Single cable needed for A/V TouchBack and InkBack is supported HDCP enabled |
| HDMI (in port) | Video, Audio into Surface Hub 2S | Single cable needed for A/V TouchBack and InkBack not supported HDCP enabled |
| MiniDP 1.2 output | Video-out such as mirroring to a larger projector. | Single cable needed for A/V |
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When you connect a guest computer to Surface Hub 2S via the USB-C port, several USB devices are discovered and configured. These peripheral devices are created for TouchBack and InkBack. As shown in the following table, the peripheral devices can be viewed in Device Manager, which will show duplicate names for some devices, as shown in the following table.
| Peripheral | Listing in Device Manager |
|---|---|
| Human interface devices | HID-compliant consumer control device HID-compliant pen HID-compliant pen (duplicate item) HID-compliant pen (duplicate item) HID-compliant touch screen USB Input Device USB Input Device (duplicate item) |
| Keyboards | Standard PS/2 keyboard |
| Mice and other pointing devices | HID-compliant mouse |
| USB controllers | Generic USB hub USB composite device |
Connecting video-in to Surface Hub 2S
You can input video to Surface Hub 2S using USB-C or HDMI, as indicated in the following table.
Surface Hub 2S video-in settings
| Signal Type | Resolution | Frame rate | HDMI | USB-C |
|---|---|---|---|---|
| PC | 640 x 480 | 60 | X | X |
| PC | 720 x 480 | 60 | X | X |
| PC | 1024 x 768 | 60 | X | X |
| PC | 1920 x 1080 | 60 | X | X |
| PC | 3840x2560 | 30 | X | X |
| HDTV | 720p | 60 | X | X |
| HDTV | 1080p | 60 | X | X |
| 4K UHD | 3840x2560 | 30 | X | X |
Note
The 4K UHD resolution (3840×2560) is only supported when connecting to ports on the compute module. It is not supported on the “guest” USB ports located on the left, top, and right sides of the device.
Note
Video from a connected external PC may appear smaller when displayed on Surface Hub 2S.
Mirroring Surface Hub 2S display on another device
You can output video to another display using MiniDP, as indicated in the following table.
Surface Hub 2S video-out settings
| Signal Type | Resolution | Frame rate | MiniDP |
|---|---|---|---|
| PC | 640 x 480 | 60 | X |
| PC | 720 x 480 | 60 | X |
| PC | 1024 x 768 | 60 | X |
| PC | 1920 x 1080 | 60 | X |
| PC | 3840 x 2560 | 60 | X |
| HDTV | 720p | 60 | X |
| HDTV | 1080p | 60 | X |
| 4K UHD | 3840 x 2560 | 60 | X |
Microsoft Surface Hub
Surface Hub 2S includes a MiniDP video-out port for projecting visual content from Surface Hub 2S to another display. If you plan to use Surface Hub 2S to project to another display, note the following recommendations:
- Keyboard required. Before you begin, you’ll need to connect either a wired or Bluetooth-enabled external keyboard to Surface Hub 2S. Note that unlike the original Surface Hub, a keyboard for Surface Hub 2S is sold separately and is not included in the shipping package.
- Set duplicate mode. Surface Hub 2S supports video-out in duplicate mode only. However, you will still need to manually configure the display mode when you connect for the first time:
- Enter the Windows logo key + P, which opens the Project pane on the right side of Surface Hub 2S, and then select Duplicate mode.
- When you’re finished with your Surface Hub 2S session, select End Session. This ensures that the duplicate setting is saved for the next session.
- Plan for different aspect ratios. Like other Surface devices, Surface Hub 2S uses a 3:2 display aspect ratio (the relationship between the width and the height of the display). Projecting Surface Hub 2S onto displays with different aspect ratios is supported. Note however that because Surface Hub 2S duplicates the display, the MiniDP output will also only display in a 3:2 aspect ratio, which may result in letterboxing or curtaining depending on the aspect ratio of the receiving display.
Note
if your second monitor uses a 16:9 aspect ratio (the predominant ratio for most TV monitors), black bars may appear on the left and right sides of the mirrored display. If this occurs, you may wish to inform your users that there is no need to adjust the second display.
Selecting cables
Note the following recommendations:
- USB. USB 3.1 Gen 2 cables.
- MiniDP. DisplayPort cables certified for up to 3 meters in length.
- HDMI. If a long cable is necessary, HDMI is recommended due to the wide availability of cost-effective, long-haul cables with the ability to install repeaters if needed.
Note
Most DisplayPort sources will automatically switch to HDMI signaling if HDMI is detected.
Wirelessly connect to Surface Hub 2S
Windows 10 natively supports Miracast, which lets you wireless connect to Surface Hub 2S.
To connect using Miracast:
- On your Windows 10 device, enter Windows logo key + K.
- In the Connect window, look for the name of your Surface Hub 2S in the list of nearby devices. You can find the name of your Surface Hub 2S in the bottom left corner of the display.
- Enter a PIN if your system administrator has enabled the PIN setting for Miracast connections. This requires you to enter a PIN number when you connect to Surface Hub 2S for the first time.
Note
If you do not see the name of the Surface Hub 2S device as expected, it’s possible the previous session was prematurely closed. If so, sign into Surface Hub 2S directly to end the previous session and then connect from your external device.
Connecting peripherals to Surface Hub 2S
Bluetooth accessories
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You can connect the following accessories to Surface Hub-2S using Bluetooth:
Microsoft Surface Hub 2
- Mice
- Keyboards
- Headsets
- Speakers
- Surface Hub 2 pens
Note
Does Microsoft Surface Have Office
After you connect a Bluetooth headset or speaker, you might need to change the default microphone and speaker settings. For more information, see Local management for Surface Hub settings.